Frequently Asked Questions

We supply coconut shell, nutshell, coal-based, pellet, honeycomb, powdered, and wood-based powdered activated carbon. The best option depends on the stream, target compounds and treatment equipment.

Yes. Small evaluation samples can be provided; the buyer normally covers freight. Samples can be used for laboratory testing against the required indicators.

Yes. Iodine value, particle size, strength and other applicable indicators can be discussed according to the process and target performance.

Service life depends on contaminant concentration, flow, contact time and operating conditions. Water applications may commonly range from several months, but actual replacement timing should be based on monitoring and breakthrough performance.

Standard packing includes 20 kg and 25 kg bags. Honeycomb carbon can use carton packing. Custom packing can be discussed.

Standard products are typically dispatched in 3–7 days. Customized products generally require approximately 7–15 days after specification confirmation.

Granular and pellet products may be rinsed to remove handling dust where the process permits. Honeycomb blocks are generally installed directly, while powdered carbon is dosed into the treatment stream. Follow the operating procedure for your equipment.

Spent carbon may contain adsorbed contaminants and should be characterized and managed under applicable local environmental regulations or by a qualified waste service provider.